TERMS AND CONDITIONS OF SALE

By purchasing goods from Camberley Coffee Club you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities

INTERPRETATION

In these terms of sale, “we” means “ Camberley Coffee Club Ltd" (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly). The “Contract” means the contract for the sale and purchase of the “Goods”. “Goods” means a product or item offered for sale by us to you, that can be ordered via email, telephone and our website. The Goods are also available for sale outside the United Kingdom.

YOUR ORDER​

Orders are normally processed within 1-2 business days. We aim to despatch orders received before 13:00hrs, the same day, however we cannot guarantee this service during busy periods or for large/pallet orders. Orders are processed for delivery on business days only (unless otherwise organised). The advertising of products on our Trade Price List, Mailshot and Website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us until we accept your order in accordance with the procedure detailed below. We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. The only language in which we provide these terms of sale is English. Before you place your order, you will have the opportunity of identifying whether you have made any input errors by reviewing your invoice or checkout details before confirming your order. You may correct those input errors before placing your order by contacting us or modifying the checkout details.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings a legally binding contract between us.

We reserve the right to refuse to accept your order for any reason including, without limitation and whether or not payment has been received by us, if:

We have insufficient stock to deliver your goods that you have ordered;

We do not deliver to your area; or

One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do refuse your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.​

DELIVERY/SHIPPING

We deliver to all Mainland UK. For non-Mainland UK eg the Scottish Highlands, Ireland and the Channel Isles and Worldwide deliveries please contact us for a quotation. We will deliver the Goods to the address you specify for delivery at the time of placing your order. It is important that this address is accurate. It is a condition that all orders despatched will require a signature on delivery. We will never leave items unless they have been signed for. We cannot accept any liability for any loss or damage to the Goods once they have been delivered and signed for. We will aim to deliver the Goods ordered by 13:00 on a Next Day courier service, Monday to Friday, but delivery times are not guaranteed especially during busy periods. This service is offered by our couriers and we cannot be liable should they not deliver next day and we have despatched on time as required. Should we knowingly be unable to deliver next day we will inform you. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. Saturday deliveries can be arranged at an extra charge, if required please contact us to arrange this. All goods must be checked on collection or delivery and not signed for until you are satisfied and fully accept delivery. If there is any sign of damage, please sign as "damaged" and report to us within 48 hours - claims for damaged items will not be otherwise accepted. Terms such as Unchecked or Not Checked are taken as clear acceptance of goods. You must inform us of any discrepancies whatsoever within 48 hours of collection / delivery. Reasonable assistance must be provided to the delivery driver to help unload, missed deliveries will incur re-delivery costs. All liability of goods lies with the buyer once the item has been delivered. We do not cover for consequential loss, labour or courier / transportation costs.

POSTAGE AND PACKAGING

Postage and Packaging is charged on all orders unless otherwise stated.

RETURNS AND REFUNDS

If you wish to cancel your order, items may be returned within 7 days and you must contact us by email. If you decide to return an item to Camberley Coffee Club during this period, provided it is unopened and in its original packaging, you will be entitled to a refund of the cost of the item but not the delivery charge once the item is received by us, less any charges that may apply. We do not refund courier costs either way. It is your duty to ensure the item(s) reach us in their original condition and we will not be liability for loss or damage of returned items so please ensure you take out the correct insurance cover. You must arrange for the return. Any non-faulty items will incur up to 25% handling charge. Some items that are non-returnable will be advertised as such. If you are returning the items because they are damaged, faulty or in any way defective then Camberley Coffee Club will refund the delivery return fee on receipt of the goods or arrange our own collection service.

 

RISK AND OWNERSHIP

Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full.​

 

CONSUMER GUARANTEES ACT/WARRANTY

If you purchase the goods for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 (Act) will not apply. If you are acquiring the goods for purposes other than for business, nothing in these Terms and Conditions of Sale limits the terms of the Act in any way.

​​

WEBSITE

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).​

The content of the pages of this website is for your general information and use only. It is subject to change without notice.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright laws.​​​

LIMITATION OF LIABILITY AND INDEMNITY

Subject to the above clause, the liability of the Camberley Coffee Club Ltd for loss, damage or injury arising directly or indirectly from any defect of the goods supplied by us is limited to replacement or repair of the goods, or to damages not exceeding the price of such defective goods at the option of Camberley Coffee Club Ltd. We shall not be liable for any loss, damage, or injury caused by improper or incorrect operation or use of the goods supplied. We shall not be liable for any consequential indirect or special damage or loss of any kind whatsoever. The customer shall indemnify us, our employees, officers, agents and contractors from and against any loss, costs, claims, damages, expenses (including legal costs and expenses on a solicitor/client basis), liabilities, proceedings or demands, whether direct or indirect, incurred or suffered by any of them as a result of your improper or incorrect use or care of the goods.

COOKIES

Cookies are tiny text files stored on your computer when you visit certain web pages. On this site we use cookies to keep track of how you’re using our site, what you have in your basket, and to remember you when you return to our site.

Please be aware that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, in helping us to identify and resolve errors.​ We comply with all UK GDPR laws.

 

YOUR ORDER IS SUBJECT TO THESE TERMS AND CONDITIONS OF SALE By purchasing goods from Camberley Coffee Club Ltd you have entered a legally binding agreement with us on these points and our Store Policy.